erik slater from seward, AK United States
ordered Dec 19th. nowhere did it say all shipping has stopped because of the holidays on website. didnt get reply till jan 5th, said it would ship 7th...paid extra (almost double the price) to ship fast to AK. its now Jan 17th. said it should be there 3-5 days 2 days ago. No compensation for crappy customer service. just a whatever attitude... This site is a joke , will never shop here again...
---------Dany's reply ----------------- As communicated by email with you you ordered right before I left on vacation (well advertised on the website). Also shipping to USA from Canada is not cheap and you had more local alternatives down there... The "extra" amount you paid is not to get a faster service on my end, it's only to pay CanadaPost to get the parcel out faster. I completely agree it took a long time but if you read all other customer reviews around here you can see that I have a great customer relationship. Also I am fully transparent in terms of reviews and will not hide a negative review. Sorry that I could not make it work out for you.
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0 of 0 people found the following review helpful:
Product works and did what i wanted.
October 24, 2013
Joe Dawson from St. John's, NL Canada
What can I say... I like my Phantom radio so much I replaced my F330 RX/TX with a Phantom one. Much better then the spectrum DX6i I was using.