Additional Options


Proud sponsor of 

Proud sponsor of
Terms and Conditions


PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Please Note – Before you begin any electronics project…

Technology, the laws, and limitations imposed by manufacturers and content owners are constantly changing. Thus, some of the projects described may not work, may be inconsistent with current laws or user agreements, or may damage or adversely affect some equipment.

Your safety is your own responsibility, including proper use of equipment and safety gear, and determining whether you have adequate skill and experience. Power tools, electricity, and other resources used for these projects are dangerous, unless used properly and with adequate precautions, including safety gear. Some illustrative photos do not depict safety precautions or equipment, in order to show the project steps more clearly. These projects are not intended for use by children.

Use of the instructions, kits, projects and suggestions here is at your own risk. Dany Thivierge/Canada Drones, disclaims all responsibility for any resulting damage, injury, or expense. It is your responsibility to make sure that your activities comply with applicable laws, including copyright.

Always check the webpage associated with each project before you get started. There may be important updates or corrections!

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and Canada and other copyright laws, and is the property of Dany Thivierge/Canada Drones. The collective work includes works that are licensed to Dany Thivierge/Canada Drones. Copyright 20011, Dany Thivierge/Canada Drones ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Dany Thivierge/Canada Drones or purchasing Dany Thivierge/Canada Drones products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Dany Thivierge/Canada Drones or to purchase Dany Thivierge/Canada Drones products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Dany Thivierge/Canada Drones. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks
All trademarks, service marks and trade names of Dany Thivierge/Canada Drones used in the site are trademarks or registered trademarks of Dany Thivierge/Canada Drones

Shipping and Processing Terms

We can’t add any item to an order that has already been placed. Orders may be combined but will not be modified; once you place your order we are unable to change. If you miss any items you can place a new order, and if any previous orders have not been shipped, it is possible to combine them. Please indicate clearly in the second order comment section to combine it with the previous order, you may select "local pickup" on the second order to save on the shipping fees but reserve the right to adjust the final shipping cost. We will try our best to do it but in the event of shipping the first order before seeing the new order shipping fees will be applied to the second order.

We strive to ship orders are soon as possible, however we do not guarantee delivery or shipment dates. Orders are shipped to the delivery address noted in the customer order. This address is noted in the email sent to the customer upon ordering and is also available in the account order history. For international orders, you are also responsible for any tariffs, taxes, fees, VAT, duties due upon receipt. You are responsible for filing any claims with carriers for damaged and/or lost shipments.

We strongly encourage using a traceable shipping method. Use of non-traceable shipping (Bulk padded envelope) is at customer’s own risk, and there is no way to retrieve or locate the package once it has been sent. We are not responsible for delays, loss or damage stemming from shipments sent to incorrect, invalid addresses or correct addresses (bulk mail envelope). Orders may end up being returned for various reasons including: non-payment of tariffs, incorrect address, unclaimed at post office, etc. If a package is returned or rejected, the customer will be contacted, and will have to pay for the re-shipment postage. We are not responsible for damaged or lost packages shipped via Canada Post regular mail at any time and under any circumstance.

Not all packages are fully insured. packages are insured for $100 and claims may be filed almost immediately, but its best to wait a few days. If you require more insurance coverage please contact us as extra fees will apply.
If you require signature option please specify in the comment field additional fees will apply otherwise the package will be send without mandatory signature.
We only ship products to Canada and United States of America.

Warranty Disclaimer and Returns

Orders cannot be canceled once they have shipped. Goods cannot be returned for any reason including a customer no longer needing or wanting a product or lack of product knowledge unless the item is defective or faulty, in which case the following applies.

All goods are checked before they are sent out. In the unlikely event that goods are faulty, they must be returned to Dany Thivierge/Canada Drones store at the address listed on your order invoice within 90 days of receipt , providing that the device has not been altered beyond that necessary to evaluate it, has no physical damage, and has been properly soldered or assembled by the user. Manufacturing defects identified during that period will be repaired by Dany Thivierge/Canada Drones or replaced by with the same item.

Dany Thivierge/Canada Drones store will not accept goods that have been clearly used more than the amount needed to evaluate their functionality. If the goods are found to be in working condition and the lack of functionality is a result of knowledge or assembly error on the customer’s part, no refund will be made, but the goods will be returned to the user at their expense. If there is evidence that the product has been modified or an effort to “fix” it has been made, Dany Thivierge/Canada Drones store will not be responsible and therefore will not provide an exchange unless the "fix" was approved by email ahead of time.

The item must be as it was shipped, with no modifications, original packaging and contents, shipping back must be with tracking number.
Please note that propellers and batteries are not returnable unless faulty. Please double check specs and size before you order these items.

Order cancellations/refunds apply with the following conditions:

When we can no longer provide one or more items of the actual order (i.e. discontinued parts).
When on or more items of the actual order are not expected to be shipped within 30 days or more.
When one or more items of the actual order is marked as In Stock but was actually Out of Stock due to an inventory error.
Return shipment is the responsibility of the customer.

All returns are credited as store credit upon receipt. There could be a 15% restocking fee applied upon return, this will be communicated when the item is inspected.

RMAs are required for returns.

Once the RMA has been issued, the customer has to return the item within 10 days of the issue date.

If the item is not shipped within that time frame, the RMA will be nullified.

Any order discrepancies must be communicated within 30 days or order receipt.

This applies to any missing parts in kits, orders in packages, etc.

After the 30 day window, we cannot be held responsible for any missing items.

Some state/province do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Pre-Orders and out of stock orders

Some products will allow to place an order even if they are out of stock. These products are usually high demand items that needs to go on a waiting list / pre-order type of order. Payment will be collected in full at the moment of checkout (unless otherwise instructed by email by Dany Thivierge)
If you wish to cancel your pre-order/out of stock items full refund in Canadian money will be processed Currency conversion is not supported .

If it takes longer than the allowed refund period associated with your payment method (30 days with Credit Cards, 45 days with Paypal) a new transaction will be done to refund the items if you decide to cancel your order. Warranty will only start when the item ships to you.

Privacy

We store your phone number, order history, email, shipping and billing addresses in your user account. For your security, credit card numbers, expiration dates, and CVV codes are not stored. User information is only used to ship goods and contact you in case of an order or shipping issue. We do not, and will never sell or give any of your information to any third-party or send you any unsolicited advertisements. NEVER!

Revisions to these terms of service

These terms of service may be revised at any time and from time to time by updating this posting. You should visit this page from time to time to review the then current terms of service because they are binding on you. Certain provisions of these terms of service may be superseded by legal notices or terms located on particular pages of this Web Site.

Termination

You or we may suspend or terminate your account or your use of this Web Site at any time, for any reason or for no reason. You are personally liable for any orders placed or charges incurred through your account prior to termination. We reserve the right to change, suspend, or discontinue all or any aspect of this Web Site at any time without notice.


Limitation of Liability
Dany Thivierge/Canada Drones shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Dany Thivierge/Canada Drones has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Dany Thivierge/Canada Drones does not guarantee error free behavior with any of our products and is not responsible for any damage, injury, or warranty claim that occurs with or in connection with any of our products and systems sold.
The systems and products sold by Dany Thivierge/Canada Drones are meant for hobbyists or professional only and require careful training and preparation to use safely. Do not use any of the equipment sold if you are not properly trained and qualified to do so. Dany Thivierge/Canada Drones assumed no responsibility for any loss, damage, or injury due to the use or misuse of our equipment and products.
1. Purchaser assumes all liability for damages to property and persons from the equipment.
2. Purchaser assumes all liability for improper use of the equipment.
3. Purchaser is responsible for proper configuration and maintenance of the equipment.

Multicopters are inherently dangerous and should not be used by anyone without professional training and experience. It is the responsibility of the purchaser to decide if the equipment is suitable for your intended use. Never operate near humans, roads, pets, airports and other area where property damages or public safety can be compromised.
You are responsible for following all local and federal laws which may regulate the use of our products in your area.
We are not responsible for any warranty claim due to misuse, crashes, damage, incorrect setup/configuration, or other negligent behaviour.
It is highly recommended that the purchaser and/or pilot have proper liability insurance coverage at all times in the event that your use of the Dany Thivierge/Canada Drones equipment/products damages property or hurts a person or other living creature. In general, RC aircraft are not covered under standard liability insurance. Please check with your insurance agent about proper coverage.

If you doubt your skills as a multicopter pilot, or are unsure of your equipment, do not fly.


Typographical Errors
In the event that a Dany Thivierge/Canada Drones product is mistakenly listed at an incorrect price, Dany Thivierge/Canada Drones reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Dany Thivierge/Canada Drones reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Dany Thivierge/Canada Drones shall issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Dany Thivierge/Canada Drones without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Currency of Processing
All prices listed on this website are in Canadian Dollars, refunds will also be done in Canadian Dollars regardless of the customer currency rate exchange.


Notice
Dany Thivierge/Canada Drones may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Dany Thivierge/Canada Drones.


Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Dany Thivierge/Canada Drones or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer
Dany Thivierge/Canada Drones does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Dany Thivierge/Canada Drones is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Dany Thivierge/Canada Drones reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Dany Thivierge/Canada Drones in its sole discretion.


Indemnification
You agree to indemnify, defend, and hold harmless Dany Thivierge/Canada Drones, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links
In an attempt to provide increased value to our visitors, Dany Thivierge/Canada Drones may link to sites operated by third parties. However, even if the third party is affiliated with Dany Thivierge/Canada Drones, Dany Thivierge/Canada Drones has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Dany Thivierge/Canada Drones. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Dany Thivierge/Canada Drones seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).